Privacy Policy

Shree Ram Enterprises (“we”, “us”, “our”, or “Shree Ram Enterprises”) operates ebookportal.in (the “Website”). We respect your privacy and are committed to protecting the personal information you provide while using our Website, purchasing eBooks, creating an account, subscribing to communications, or otherwise interacting with our services.

By using ebookportal.in, you acknowledge that you have read and understood this Privacy Policy.

We may collect the following information when you use our Website:

A. Personal Information

Depending on your interaction with us, we may collect personal information such as your full name, email address, mobile or telephone number, billing and/or delivery information where applicable, account login information, transaction and order details, information you provide while contacting customer support, and any other information you voluntarily submit to us.

B. Payment Information

Payments may be processed through third-party payment gateways. We generally do not store complete debit card, credit card, banking, UPI, or other sensitive payment credentials on our servers unless specifically stated. Payment information may be collected and processed by the relevant payment service provider according to its own privacy policy and terms.

C. Technical Information

When you access our Website, certain technical information may automatically be collected, including your IP address, browser type and version, device type, operating system, pages visited, date and time of access, referring website, basic website usage information, and information collected through cookies and similar technologies.

The information of your browser along with your IP address is stored in the form of “cookie”. This makes it easy for us to identify you and the shopping cart with added products & services. Cookie is a tiny data file which is store in your hard drive. Cookie file neither read stored in your hard drive nor read the other cookie file. You can reject the storage of the cookie in your hard drive by simply switching off this option in your browser. For purchasing, it’s not necessary to switch on the cookie in the browser option.

We may use the information we collect to create and manage customer accounts, process and fulfil eBook orders, provide access to purchased digital products, process payments and refunds where applicable, send order confirmations and other transaction-related communications, respond to customer enquiries and support requests, send newsletters, offers, promotions, and other marketing communications where permitted, improve and maintain our Website, products, and services, prevent fraud, abuse, unauthorized access, and security incidents, maintain records required for accounting, taxation, legal, and regulatory purposes, and comply with applicable laws and legal obligations.

ebookportal.in may use cookies and similar technologies to improve Website functionality, remember preferences, understand Website usage, maintain sessions, and support security.

You may configure your browser to refuse or delete cookies. However, disabling certain cookies may affect some Website functionality.

We do not sell, rent, or otherwise disclose your personal information to third parties for their independent marketing purposes. We may share relevant personal information with trusted third-party service providers where reasonably necessary to operate, maintain, and improve our business and Website. Such third parties may include payment gateway providers, website hosting and technology providers, email and communication service providers, analytics and security service providers, and professional advisers. We may also disclose information to government authorities, regulatory bodies, or law-enforcement agencies where required or permitted by applicable law. Any information shared with third parties will be limited to what is reasonably necessary for the relevant business, operational, legal, or regulatory purpose.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no Internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted over the Internet.

Our Website may contain links to third-party websites, payment services, social media platforms, or other external services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage users to review the privacy policies of those third parties before providing personal information.

If you subscribe to our newsletter or promotional communications, we may send you information about products, offers, discounts, new eBooks, and other relevant updates.

You may unsubscribe from promotional emails by using the unsubscribe option included in the communication or by contacting us.

Transactional and service-related communications may still be sent where necessary to fulfil an order or provide a requested service.

Our Website is not intentionally directed toward children for the purpose of collecting personal information.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, delete such information.

We may retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including maintaining business, accounting, tax, legal, fraud-prevention, and transaction records.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

Subject to applicable law, you may contact us to request access to personal information associated with your account, correction of inaccurate or incomplete information, deletion of your personal information where legally permissible, withdrawal of consent for optional marketing communications, or clarification regarding how we collect, use, store, and handle your personal information. We may need to verify your identity before processing certain requests to help protect your information and prevent unauthorized requests.

We may update this Privacy Policy from time to time. Any revised version will be published on this page with an updated effective date.

For privacy-related questions, requests, or concerns, please contact us through the Contact Us page available on our Website. You may submit your enquiry using the contact form provided, and our team will review and respond to your request as soon as reasonably possible.